There is a common misconception that sleeping on a latex mattress feels hot. This issue probably arises because so many people confuse latex with memory foam. One should not feel warm while sleeping on a latex mattress compared to a memory foam mattress.
Owing to its open-cell foam structure, a latex mattress actually allows air to circulate much better than many other types of mattresses, allowing for a cool comfortable sleep. In addition, a latex mattress is punctuated by pinholes set at regular intervals, offering even further airflow.
However, even if your mattress itself has the best airflow in the world, you will only feel cool if your mattress cover allows proper ventilation. There is no point in enclosing a latex mattress in an airtight cover: you would lose all the benefits of the mattress ventilation. Luckily for Heveya mattresses, our breathable bamboo cover is great for air and moisture regulation.
How do I maintain my latex mattress?
If you want your mattress to last longer, follow this helpful guide on mattress care.
- Give your mattress a good support by using a sturdy bed frame with adequate center support that will prevent bowing or breakage.
- Rotate your mattress every six months. This ensures that a person sleeps on different parts of the mattress to even out the pressure. You can also flip-over the mattress and sleep on the other side once a while to extend the lifespan of the mattress.
-Let your mattress breathe. Ventilate your room every day. We recommend using a slatted bed base as a support, rather than a full plank or box spring to facilitate breathability.
- Do not expose the mattress core to direct sunlight! UV rays can cause the latex to deteriorate across time.
Do you offer customisation of mattresses?
Yes, we do! With latex mattresses, customisation to any size is possible. Latex foam is very flexible and can be cut into different shapes as requested.
Contact us for more details and to ask for a quotation on the special size you need.
Can I use a latex mattress/topper if I have a latex allergy?
Generally, people develop a latex allergy when they are in direct contact with the latex itself. This will not be the case with latex mattress/topper as you will be sleeping on the bedsheet or cover. However, if you have a severe latex allergy and unsure about the safety of sleeping on a latex mattress/topper, please consult your doctor.
How do I clean my latex topper?
Heveya® latex toppers come with a removable bamboo cover that can be unzipped and dry-cleaned. In the event that stains went into the latex core, simply dab with wet cloth, then dry cloth and let the latex ventilate to dry.
How do I know if your baby cot mattress can provide good support for my baby?
Heveya® baby cot mattresses come in medium-firm density. It is firm enough to reduce the risk of suffocation and sudden infant death syndrome (SIDS). Due to latex's natural elasticity, the mattress provides a comfortable and supportive sleeping surface for your baby's skeletal development.
What is the 100-day free trial?
Not sure if the firmness you choose is right for you? No worries.
This trial allows you to experience the comfort of our latex mattress in the comforts of your own home for 100 days from the date of delivery. During this trial period, should you discover that the mattress you purchased is too firm or too soft, you can request a change of the mattress core free-of-charge. We are confident that we can help you find the right sleeping solution!
This 100-day trial does not apply to customised and baby mattresses.
What is your warranty policy?
We have a 10-year warranty policy. As a guarantee for the durability of our mattresses, we adopt the directive of European Commission 2009/598/EC. This directive determines that after 10 years, the loss of mattress height should be less than 15% and the loss of firmness less than 20%.
In the unlikely event we cannot help you find find the right sleeping solution, we will collect back the mattress and a refund of your purchase price minus a small fee (to cover our third-party transport costs), will be given. To be entitled to an exchange or refund, the mattress must not be found dirty, marked, damaged or abused when inspected by the Heveya® staff. After the inspection, a bank transfer will be processed.
Organic Latex Pillows
How do I clean my pillow?
Heveya® pillows come with a removable bamboo cover that can be dry cleaned.
In the event that stains went into the latex core, avoid putting it in the washing machine. Simply dab with wet cloth and mild detergent, then let the latex ventilate to dry.
Can I use a latex pillow if I have a latex allergy?
Generally, people develop latex allergy when they are in direct contact with the latex itself. However, with latex pillows, you will sleep on the pillowcase/cover. If you have a severe latex allergy and are unsure about the safety of sleeping on a latex pillow, please consult your doctor.
How often should I replace my latex pillow?
Heveya® latex pillows are very durable and can keep its support for 4-5 years. However, most sleep experts recommend to replace your pillows every 1-2 years to ensure they are supportive, clean, and free of allergens. Proper maintenance can extend the lifespan of your pillow.
Can I sun my latex pillow?
As latex is a natural material that is sensitive to UV light, please avoid air drying your Heveya® pillow under direct sunlight. Strong exposure to sunlight will cause the latex to oxidize, which will ultimately distort the physical elements and lead to your mattress breaking down.
What's the difference between a bolster and a body pillow?
A bolster is a long cylindrical pillow. More common in Asian countries, the bolster is designed to be hugged when sleeping.
In western countries, a bolster is usually placed at the head of one's bed and functions as head or lower back support. It's also common have it used during yoga practices. As to hug while sleeping, they use "body pillows" instead. However, body pillow is generally shaped like a long head pillow, not cylindrical like a bolster.
How do you sleep with a bolster pillow to help ease back pain?
When you sleep on your side, often the hips and shoulders get twisted. This position prevents the body from forming a good spinal alignment throughout the night and you ended up with shoulders and back pain.
A bolster or body pillow is a real posture safer for side sleepers. Hugging it with your arms and legs prevents your body to collapse and get twisted.
How important is the right pillow for a toddler's spine?
Your little one's first pillow is one of the most important factors for healthy spine development. The Heveya® toddler flat latex pillow is a wholesome option to support the curvature of the delicate head and neck region.
Why can't a toddler use an adult pillow?
An adult pillow is generally too high for toddlers. Sleeping on them can introduce early posture problems to your children.
Heveya® toddler pillows are specially designed to ensure that comfortability is optimised for your toddler.
Our toddler pillows are thinner than adult pillows and come in soft density. They are suitable for kids age 1 to 8 years old.
My baby has Flat Head Syndrome, is the Heveya® baby donut pillow an optimal choice?
Our Heveya® Baby Donut Pillow is mindfully designed for infants, and has a concave center design that prevents Flat Head Syndrome.
Can the Heveya® baby donut pillow aid in curing Flat Head Syndrome, as well?
Our Heveya® baby donut pillow is deigned to prevent Flat Head Syndrome and aid in the healthy development of your child, it by no means is a cure for FHS.
Why are there two different heights for the Heveya® toddler contour Latex pillow?
The lower height found on the Heveya® Toddler Contour Latex Pillow is designed for your little one's back sleeping, while the higher height is suitable for side sleeping. Each height ensures optimal spine alignment throughout the night depending on the preferrered sleep position.
Is the Heveya® Toddler Flat Latex Pillow suitable for tummy sleepers?
The Heveya® Toddler Flat Latex Pillow is our recommended choice for young tummy sleepers. This is due to its singular, uniformed height throughout - ensuring optimal spine alignment.
What is your return policy?
Our latex pillows are excluded from our return policy due to hygiene reasons.
Ergonomic Bed Frames
Are Heveya® slatted bed bases sustainable?
Yes! Our bed bases have many certifications: one of them being from the FSC. Our Slats and frame are also made out of eco-friendly beech wood from Europe.
What are the benefits of a slatted bed base?
A slatted bed base encourages optimal ventilation from the surrounding air through your mattress. This promotes a cooling sleep environment as well as an anti-mould sleep system. Slats also help your body contour even more into the mattress, this results in a more rejuvenating slumber.
Can I lay my Heveya® Slatted Bed Base on the floor?
Our Heveya® Slatted Bed Base works its magic when it is a distance away from the floor. This is why we include wooden legs to act as a bedframe with each purchase of the Heveya® Slatted Bed Base. If you choose not to use our wooden legs, the Heveya® Slatted Bed Base may be installed into an existing bedframe (as long as it fits)!
What type of mattresses are best paired with Heveya®'s Ergonomic Slatted Bed Base?
The type of mattress you intend to use with Heveya®'s Ergonomic Slatted Bed Base matters greatly. Slatted bed bases are meant not only for optimal air ventillation, but also to allow your body to contour even more into your mattress; the result is a more noticeably energising sleep upon waking. We recommend pairing our Slatted Bed Base with a foam type mattress - such as our Organic Natural Latex Mattress for the best results. Unfortunately, spring mattresses are not flexible enough for Heveya®'s Ergonomic Slatted Bed Base.
Can the motorized bed base be placed inside a different bed frame?
Yes. However, the bed frame must have a sufficient height allowance in order for the motor to recline downwards. For reference, Heveya®'s bed base height is 9cm; Standalone height (bed base with legs) is 32.5cm.
How can I access the motor function?
The motor can be controlled via bluetooth remote control. The remote control allows you to raise your head and legs in accordance to your preference!
What cotton colours can I choose from for my Slatted Bed Base Total Package?
There are two colours to choose from for your Cotton Headboard and Skirting: Beige or Grey.
Is there a warranty for the cotton headboard and skirting?
The cotton headboard and skirting of the Heveya® Slatted Bed Base does not come with a warranty. However, we ensure our clients that it is crafted with the utmost quality and attention-to-detail!
Flax Linen Sheets
Should you iron Linen Sheets?
There is usually no need to iron Linen sheets as they are known for their draped and relaxed appearance. However, if you're someone that just can not stand the look of wrinkles, feel free to iron your Linen Sheets. Remember to keep your iron setting low-medium! It is also a good idea to make your bed when your Linen Sheets are slightly damp, as that helps smooth the wrinkles.There is usually no need to iron Linen sheets as they are known for their draped and relaxed appearance. However, if you're someone that just can not stand the look of wrinkles, feel free to iron your Linen Sheets. Remember to keep your iron setting low-medium! It is also a good idea to make your bed when your Linen Sheets are slightly damp, as that helps smooth the wrinkles.
Can you wash Linen Sheets in the washing machine?
Yes, you sure can! Make sure to use luke warm water, ideally set your temperature at 40 degrees. Also, if you need to wash your Linen Sheets along with other garments, remember to combine only with those that have a similar light-weight textures and colors.
What GSM are Heveya® Linen Sheets?
Heveya® Linen Sheets have a GSM (grams per square meter) of 180 - higher than the industry average. A higher GSM translates into a more durable, quality-feel of linen. A GSM of 180 also allows for more frequent washing - getting softer with each wash!
What is a duvet cover used for?
A duvet cover is basically a protective layer for your duvet or comforter. It makes it much easier for you to maintain your bedroom hygiene as it is easily removable and washable, meaning you don't have to wash your duvet insert as often. Simply protect your duvet with a duvet cover & toss it in the washing machine once a week along with your bed sheets!
Moreover, with a duvet cover, you can change colours anytime you want to match your sheets!
How do I keep a duvet cover in place?
We understand the struggle with your duvet moving out of place as you toss and turn at night - the best way to avoid this is to invest in a duvet cover that comes with ribbon ties in every corner. Secure all sides of your duvet with the ribbon ties of the duvet cover & rest easy without the slipping and sliding!
What is the difference between a fitted sheet and a flat sheet?
Fitted sheets come with elasticated corners that can be pulled over a mattress for a tight and snug fit. A flat sheet on the other hand is a rectangular piece of cloth and as the name suggests, they lie flat on your mattress.
What goes first? A flat sheet or a fitted sheet?
Traditionally, to make your bed - you place your fitted sheet over the mattress first, then you lay the flat sheet on top of the fitted sheet and then finish it up by placing your duvet on top of the flat sheet!
Again, your bed, your rules. If you prefer to use flat sheets as regular sheets over the mattress or as a simple decorative piece, you go ahead!
Are linen pillowcases good for my hair?
Linen bedding is known to reduce split ends to your hair. Its wonderful properties include being anti-static, thus not causing frizz. Heveya® Linen Pillow Cases are able to absorb up to 20% of its weigh in moisture before it even starts to feel damp! Its antibacterial nature also ensures germs won't linger on your precious fabric.
Are linen pillowcases good for my face?
Due to Heveya® Linen Pillow Cases moisture-wicking, anti-bacterial properties, the absorbent nature of the material can help prevent facial sweating, which can protect your skin against breakouts.
What is a linen bolster case?
Heveya® Linen Bolster Case is a durbale, moisture-wicking, and beautifully textured protective sheet to put your much-loved latex bolster in! Just like its charming linen fitted and duvet sheet bundle, Heveya® Linen Bolster Case keeps your bolster pillow hygienic as you may wash it weekly.
What is the size of the Heveya® Linen Bolster Case?
The Heveya® Linen Bolster Case fits our Heveya® Latex Bolster perfectly, which has the dimesions of: length 92 cm and diameter 22 cm.
What is your return policy?
Our Linen Sheets are excluded from our return policy due to hygiene reasons.
Bamboo Lyocell Sheets
What is a good thread count for bamboo sheets?
We’ve heard the buzz around “1000 thread count”. However, bigger does not always equal better when it comes to bed sheets. In comparison to cotton, a 250 thread count on bamboo sheets is more than enough to give you that luxurious soft feeling! The thread count for bamboo sheets ranges between 150-400, with the optimum being 200-350. Our Heveya Bamboo Lyocell Sheets are all 350 TC, the maximum this material can achieve.
How do I wash my bamboo sheets?
It is important to avoid warm water when washing your bamboo sheets. Make sure to wash your bamboo sheets at a cool water setting, on a gentle cycle of maximum 30 degree Celcius. They are very easy to care for, simply toss them in the washing machine and you’re good to go!
Are bamboo sheets good for your skin?
Yes, bamboo sheets are indeed a great option for those struggling with skin sensitivity. They help soothe skin irritations as they are incredibly silky and smooth. Also, as they wick away moisture, they help prevent breakouts by discouraging bacterial growth in your bed - giving you clearer skin!
What is a duvet cover used for?
A duvet cover is basically a protective layer for your duvet or comforter. It makes it much easier for you to maintain your bedroom hygiene as it is easily removable and washable, meaning you don't have to wash your duvet insert as often. Simply protect your duvet with a duvet cover & toss it in the washing machine once a week along with your bed sheets!
Moreover, with a duvet cover, you can change colours anytime you want to match your sheets!
How do I keep a duvet cover in place?
We understand the struggle with your duvet moving out of place as you toss and turn at night - the best way to avoid this is to invest in a duvet cover that comes with ribbon ties in every corner. Secure all sides of your duvet with the ribbon ties of the duvet cover & rest easy without the slipping and sliding!
How do I smooth wrinkles out of bamboo fitted sheets?
Let's be honest - we absolutely dread ironing bed sheets, especially fitted sheets!
What's great about our bamboo sheets is that they release wrinkles naturally when you line dry and sleep on them, no ironing is necessary.
However, if you really can't stand the site of wrinkles and want perfectly ironed sheets we suggest:
Steaming our bed sheets with a clothes steamer! If you do not have a steamer, however, another easy way to eliminate wrinkles is by dampening the sheets with water using a spray bottle.
Spray, smooth with your hands & leave them to dry - Make sure to not go overboard with the spraying and soak your whole bed!
What is the difference between a flat sheet and a fitted sheet?
Flat sheets are a rectangular piece of cloth and as the name suggests, they lie flat on your mattress. Some place a flat sheet in between the duvet and fitted sheet. For some, a flat sheet is used to cover the mattress like a fitted sheet.
Fitted sheets on the other hand, are only used to cover the mattress. They are conveniently fitted with elasticated sides that can be pulled over a mattress for a tight and snug fit.
What goes first? A flat sheet or a fitted sheet?
Traditionally, to make your bed - you place your fitted sheet over the mattress first, then you lay the flat sheet on top of the fitted sheet and then finish it up by placing your duvet on top of the flat sheet!
Again, your bed, your rules. If you prefer to use flat sheets as regular sheets over the mattress or as a simple decorative piece, you go ahead!
What is an envelope pillow case?
A standard pillow cover is usually open on the ends which allows your pillow to peak through and slide around, destroying your beautiful bedroom aesthetic. On the other hand, an envelope pillow case comes with an envelope closure at the end that keeps your pillow nice and tucked all through the night. No sliding arond, no pillow peak-throughs!
Do bamboo pillow cases help with allergies?
Yes, the type of pillowcase you choose to sleep on can either worsen or ease your morning allergies. Bamboo, along with Linen pillow cases are a great choice for allergy sufferers as they're naturally Hypoallergenic & Moisture-aborbing - meaning, they reduce allergies by eliminating moisture and naturally resisting dust-mites, pollen and all sorts of bacteria.
How do pillow cases affect your skin?
While you're getting your 8 hours of sleep in, your pillow cases are accumulating sweat, bacteria, make-up, hair oils and the list goes on! This is what clogs pores, leads to skin irritations and eventually, acne-breakouts. In order to avoid skin irritations, make sure you're washing and changing your pillow cases frequently. Also, invest in hypoallergenic and breathable pillow cases that will not trap sweat and moisture!
What is a bamboo bolster case?
Heveya® Bamboo Bolster Case is a hypoallergenic, sliky smooth, and a temperature regulating protective sheet to put your much-loved latex bolster in! Just like its stylish bamboo fitted and duvet sheet bundle, Heveya® Bamboo Bolster Case keeps your bolster pillow hygienic as you may wash it weekly.
What is the size of the Heveya® Bamboo Bolster Case?
The Heveya® Bamboo Bolster Case fits our Heveya® Latex Bolster perfectly, which has the dimesions of: length 92 cm and diameter 22 cm.
How safe is the Heveya® junior bamboo crib fitted sheet for my little one?
Heveya® junior bamboo crib fitted sheet is held to the highest standards for safety. Our products comply with the Öeko-Tex Standard 100 certificate, CLASS 1. This certifies that our products carry no harmful substances that pose any risk to the sleeper or to the environment, in the same class as baby toys.
Does Heveya®'s range of Junior Bamboo Pillowcases fit a standard size junior pillow?
The 'standard size' of junior pillows on the market is difficult to pinpoint as there are a variety of shapes and sizes of junior pillows on the market; each catering to your little ones throughout their different stages of development. This is why we recommend pairing your Heveya® Junior Bamboo Pillowcase of your choice with Heveya®'s curated range of organic junior latex pillows for the best fit.
Are the bamboo sheets safe for my children?
Yes! The Heveya® Junior Bamboo Sheets are hypoallergenic and soothing to sensitive skin. We also have all our bed sheets certified by internationally recognized certification bodies. We only work together with like-minded suppliers that fully comply with Heveya®’s norms to bring the most natural sleeping environment to our customers.
What is your return policy?
Our bed sheets are excluded from our return policy due to hygiene reasons.
Other Products
What climate is the Heveya® Organic Duvet suitable for?
Our duvet is suitable for both warm and cool climates. It's lightweight yet cooling bamboo pulp retains the optimal level of warmth throughout the night, while still remaining breathable.
Will the Heveya® Organic Duvet pile up to one side due to machine washing?
The Heveya® Organic Duvet contains natural organic bamboo pulp that is incased into the several stiched-closed pockets within the organic cotton cover. These stiched pockets keeps the pulp within one place, refraining it from moving to one side of the duvet while machine washing.
Does the Heveya® Organic Duvet require dry cleaning?
Our organic duvet is easy to take care of! No drycleaning required - machine washable up to 60°C on a low spin setting.
How long do mattress protectors last?
On average, the lifespan of a mattress protector is about 2-3 years - this is mostly due to the build up of dead skin cells, body perspiration and frequent spills that happen over time. As Heveya® Organic Mattress Protector is naturally antimicrobial, it is meant to last you a good 5-7 years.
Is your mattress protector suitable for sensitive skin?
A Heveya® Organic Mattress Protector is perfect for those with sensitive skin and allergies. It is made using only natural organic cotton and bamboo lyocell fibre that offer great antibacterial and hypoallergenic properties.
Do mattress protectors make the bed sweaty and hot?
Water-resistant mattress protectors made with synthetic materials cause poor circulation and trap hot air which then makes you feel super hot and sweaty at night. It is recommended to look for mattress protectors made of natural materials like bamboo and cotton - which is exactly what the Heveya® Organic Mattress Protector is made of. Bamboo works perfectly in regulating your body temperature keeping you cool and comfortable all night long!
Will the feel of the mattress change after placing a mattress protector on top?
Mattress protectors do not change the feel of your mattress. As they are generally thin, they have very little impact on your level of comfort. Besides, no one would even know there is a mattress protector underneath when you top it with breathable and soft bed sheets - It’s that seamless!